eDiGi's remarks at one-year anniversary in Vietnam
This September, eDiGi officially celebrate its first anniversary of launching in Vietnam. This is a remarkable milestone in eDiGi’s journey to bring premium technology experience to Vietnamese users.
Started with the passion for the “bitten apple””
Until now, Apple fans in Vietnam have not yet had any opportunity to experience genuine Apple products at international standards. There is a number of stores that sells Apple products in Vietnam, most of which are hand-carried items, but each store’s after-sale services and warranty policies is quite ambiguous, which creates an unpleasant experience for Apple users.
In order to satisfy the thirst of Apple lovers, eDiGi - Apple's most authorized store in Vietnam that met two standards: APR retail center (Apple Premium Reseller) and ASP warranty center (Apple Service). Provider) in the same location - was officially launched in District 1, HCMC. HCM. At eDiGi, customers will experience 250m2 of high-tech shopping space with all the latest genuine products and Apple high-quality service.
eDiGi offer a spacious high-tech shopping experience
Latest genuine Apple products are in-store displayed
eDigi’s constant efforts of premium experience
Throughout one year, eDiGi has welcomed more than 15,000 visitors who come for purchase, warranty and maintenance services. At eDiGi, Apple products like iPhone, iPad, Macbook, even iMac can be guaranteed and repaired in compliance with Apple standards. With a team of highly qualified, Apple-certified technicians, eDiGi offers the most up-to-date repair support system to assist Apple fans with any tech issues they might have as well as to secure personal phone data from being hacked.
Moreover, Apple users also have privilege to attend free weekly workshop held by eDiGi and Apple experts every Sunday. In 1-hour workshop, through various topics such as making smooth iMovie with iPad, bring your presentation to life with Keynote, etc., they will learn about the skills, tools and knowledge needed in order to optimize their devices effectively for learning and working, plus gain more tips to improve efficiency from Apple experts. For all those reasons, workshop at eDiGi is such a key activity that attracts a lot of Apple lovers around Ho Chi Minh city.
eDiGi salesman are well-trained to assist customer with tech issues
Apple experts and customers during weekly workshop at eDiGi
In addition, eDiGi actively reaches out to their target customers on social media. The latest information of product launches, hot promotions, technology news, and store activities is regularly updated on its official website and fanpage, keeping customers posted about their benefits regarding to genuine Apple products. In addition, eDiGi’s customer services are well taken care of by providing supports quickly and efficiently to every request from customers. All of these activities are eDiGi's efforts to bring the most perfect shopping experience for every Apple fan in Vietnam.
“The opening of eDiGi is a significant milestone for us as we are now able to provide the full range of sales and after-sales care for our valued customers. We are happy that Apple fans in Vietnam are now able to enjoy this one-stop-shop concept,” said Mr Long Vu, Vice President – Investment of IPPG.
And the journey will go on
In celebration of 1st anniversary in HCMC, eDiGi aims to build a chain of authorized Apple stores nationwide, making it more convenient for Apple lovers to experience genuine products, thereby building a modern, civilized technology community in the future.
At eDiGi, everything is started with the passion for technology, especially Apple's advanced products. This 1-year anniversary of opening is the first milestone in eDiGi’s journey to bring premium technology experience to Vietnamese users.